As an experienced Software Implementation Specialist and Technical Project Manager, I bring over six years of expertise in the healthcare industry, transforming complex operational challenges into streamlined solutions. I specialize in leading end-to-end software implementations, optimizing processes, and ensuring seamless integration of cutting-edge systems. My technical proficiency in SQL and data analysis, combined with a customer-focused approach, allows me to design tailored solutions that not only meet but exceed client expectations. Whether it’s managing cross-functional teams, improving KPIs through data-driven insights, or supporting client success, I am dedicated to delivering impactful results that drive business growth.

Throughout my career, I’ve taken pride in bridging the gap between technology and customer needs, ensuring a smooth transition from implementation to daily operations. My experience spans project management, process improvement, and change management, with a strong focus on enhancing customer satisfaction and business efficiency. I am passionate about using my skills to drive innovation in healthcare technology, and I look forward to continuing to create meaningful solutions that improve both internal processes and customer experiences.